Refund policy

We want you to be satisfied with your purchase.

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery so we can make it right.

Because many of our products are personalized or made to order, customized items are generally not eligible for returns or exchanges unless there is an error on our part.

Non-personalized items may be eligible for return within 14 days of delivery if they are unused and in their original condition.

Customers are responsible for return shipping costs unless the return is due to our error.

If you have any concerns about your order, please contact us before initiating a return.